Custom Collection FAQs
Items from our Custom Collection are designed by you and made by us. They allow you to create the pieces you wish existed and turn your most cherished ideas into gold. Custom Jewels come in your choice of a necklace, ring, bracelet or set of earrings. As sentimental as a tattoo, your jewelry piece can incorporate ANY font, handwriting, language, logo or small image. Designs must be flat and 2 dimensional.
GET YOUR DESIGN STARTED
Start your design process by viewing our Inspiration Guide to get some unique ideas prompts. Visit our gallery and check out these before and after pictures for examples of past customer pieces.
Use the Font Guide or browse the website www.dafont.com for font ideas. To try out different fonts on dafont.com, simply click on a font you like and enter your name, word or phrase in the "custom preview" box located at the top left corner. Once you are finished save the image and send it in with your order.
Use Google Translate to translate words in different languages.
HOW IT WORKS:
All Custom Jewels are available in three options that can be found in the drop down menu:
-the name/word option
-the signature/handwriting option
-the small image/logo option.
When ordering, make sure you pick the correct option that corresponds to your desired design.
Once your order is placed, you will receive an email that will ask you to send in an image of your desired design. The finished product will be an exact 2D replica of your image. Feel free to email firstname.lastname@example.org to get help with any design ideas before purchasing.
What are the Custom Jewels made of?
All custom jewels are available in gold plated or silver stainless steel. Stainless steel does not rust with exposure to water, it does not oxidize with exposure to the air and does not oxidize or tarnish like other metals such as sterling silver. Stainless steel is eco friendly, anti-tarnish/rust, water resistant and considered safe for most people with metal allergies. While your item will never rust/tarnish, over time and with wear, the plating can lose it's luster. To read more about our gold plated stainless steel items, how to care for them & our re-plating service read through the Product Info page. The silver version (with no gold plating) is waterproof and can be worn in the water often. With proper care, gold plating should last 1-3 years before needing to be re-plated. 10k & 14k gold customs can be done upon request. To obtain pricing please send an email to email@example.com.
How long does it take?
Unlike fast fashion accessory brands, we are a small, virtual, bespoke jewelry design studio. Custom items are made from scratch and to your specifications. Each item is handmade and takes time. For custom items, please allow approx. 4 weeks for production and delivery. Longer wait times will incur if we have a higher than normal volume of orders. If you need an item for a specific or shorter time frame, please contact us before placing your order and we will try our hardest to accommodate it.
What type of designs can be made with the Custom Jewels line?
ANY language,symbol, font or handwriting can be turned into a piece of jewelry. Customize your piece with the use of names, logos, signatures, mantras, lyrics, quotes, dates and more.
If you need any further clarification or have any questions please feel free to email us at firstname.lastname@example.org or send us a message through our contact page.
All custom necklaces come with a singapore chain.
Figaro and curb chains are available at an additional cost here.
We can create our rings in any size (half sizes included). If you dont know your ring size, refer to this video for different ways you can measure at home.
If you have an existing ring that fits perfectly, you can measure the inside diameter and compare it to this size chart.
Chains for the 'Custom Necklaces' come in lengths 14in-30in, see below for a legnth guide. It is important to note that chain lengths fit differently on men and women .